Contact information

We're Here to Help You, Every Step of Your Skin Journey.

At Silky Lara, we believe great skincare goes beyond products. It's about understanding your skin, receiving the right guidance, and having a team you can trust throughout your journey.

Whether you need help choosing the right skincare products, tracking your order, managing your membership, or starting your personalised Skin Journey, our team is here to assist you.

Get in Touch

Silky Lara Group Sdn Bhd

Customer Support & General Enquiries

  • WhatsApp: +60123713860
  • Email: silkylaraskincare@gmail.com
  • Business Hours: Monday to Friday ( 9am until  5pm), Saturday (10am until 2pm), not including Public Holidays

Skin Journey & Skincare Guidance

Not sure where to start with your skin?Our Skin Guidance Team is available to assist you with skin concerns, product recommendations, and personalised skincare routines. Contact us via WhatsApp to begin your Skin Journey.

Orders, Shipping & Returns

For enquiries related to orders, payment, delivery tracking, product exchanges, or refunds, please contact our Customer Support Team. Kindly provide your order number to help us assist you efficiently.

Membership & Rewards

Need assistance with your SL Standard or SLovers membership? Our team can help with account registration, loyalty points, membership benefits, and reward enquiries.

Business & Collaboration Enquiries

For business partnerships, media enquiries, brand collaborations, or other corporate matters, please contact us via email.

Email: silkylaraskincare@gmail.com

Business Information

Silky Lara Group Sdn Bhd

Business Address: No 55, Jalan Kantan 2B, Kantan Perindustrian BB8, Bukit Beruntung, 48300 Rawang, Selangor.

Website: https://silkylara.com

Your Skin Journey, With a Direction.

Every skin journey is different, and we're here to help you find the right direction.

Thank you for trusting Silky Lara.